If you are not satisfied with your order, if you chose a wrong size, product or if you have changed your mind, please let us know.
We do not offer exchanges but within 14 days after receipt of your order you can send us back the item using the original packaging.
We will refund you within 10 days after receipt of the item you purchased (an email will be sent to you).
You will then have the possibility to order an other item in a different size or colour for instance.
You can find the return purchase form in the parcel of your product.
If you do not have it, please click on the link below in order to download, print and complete the PDF : RETURN PURCHASE FORM
Replace the item in its original packaging and put it in a parcel. Please don’t forget to include the return purchase form duly completed together with the invoice of the order.
Please deliver the parcel to the post office and send it at the following address (the expenses of return are the responsibility of the purchaser) :
7 CITE DU VAUDOUZIL
86000 POITIERS - FRANCE
You will be refunded within 10 working days after receipt of your item (delay generally observed).
We will use the same means of payment as for the order, except for an order placed with an e-blue card which will receive store credit only.
A confirmation email will be sent to you once the refund has been made.
The items purchased on sale, promotion or flash sales will be refunded at purchase price.